Adding a Shared Mailbox to Desktop Outlook

By default, when you are given access to a shared mailbox, desktop Outlook will add it to the left-hand side, generally underneath your existing mailbox.

In order to send out email from your shared mailbox:

• Create a new message
• In the ribbon at the top, click on Options
• On the right side of the Options ribbon, click on the three dots
• Under Show Fields, click on From
• In the message window, to the right of Send, click on the From button
• If your shared mailbox address is not listed, click on Other Email Address
• Enter the shared mailbox address and click OK
• On new messages, you will now be able to select your primary email address or the shared one