Adding a Shared Mailbox to Desktop Outlook

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Revision as of 18:43, 23 August 2023 by Andrew Cribb (talk | contribs) (Created page with "By default, when you are given access to a shared mailbox, desktop Outlook will add it to the left-hand side, generally underneath your existing mailbox. In order to send out email from your shared mailbox: * Create a new message * In the ribbon at the top, click on Options * On the right side of the Options ribbon, click on the three dots * Under Show Fields, click on From * In the message window, to the right of Send, click on the From button * If your shared mailbox...")
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By default, when you are given access to a shared mailbox, desktop Outlook will add it to the left-hand side, generally underneath your existing mailbox.

In order to send out email from your shared mailbox:

  • Create a new message
  • In the ribbon at the top, click on Options
  • On the right side of the Options ribbon, click on the three dots
  • Under Show Fields, click on From
  • In the message window, to the right of Send, click on the From button
  • If your shared mailbox address is not listed, click on Other Email Address
  • Enter the shared mailbox address and click OK
  • On new messages, you will now be able to select your primary email address or the shared one