What am I Paying For?

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Revision as of 14:40, 18 December 2023 by Eric Jones (talk | contribs)
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Access to the Helpdesk

See above section for details.

Network and Internet Security

  • Firewall
  • Antivirus and Malware Protection
  • Endpoint Detection and Response (extra layer of cybersecurity!)
  • Server encryption
  • Phishing/security training for you and your staff. Contact us for more info!

Backups

  • Full, nightly offsite backups to DTP's cloud servers
  • Full, nightly onsite backups to your server

Splashtop Remote Access

Access to DTP's Splashtop account provides you with remote access to your office computers.

Computer Monitoring and Management

  • DTP uses powerful software to monitor your office equipment for health, space, and other crucial information to ensure that you are always up and running.
  • Automated solutions to things like:
  • Cleaning/freeing up storage space on your server.
  • Notifying us if your server is not 100% healthy (degraded hard drive, for example).
  • Immediately notifying us if your network is down so we can get you back online ASAP (you may not even notice!)
  • Keeping your equipment up to date with the latest patches protects you against constantly evolving vulnerabilities.
  • And much, much more!