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Welcome to the DTP Customer Wiki. This resources is intended for use by DTP customers for self help, and for technicians to be able to send specific documentation to customers. | Welcome to the DTP Customer Wiki. This resources is intended for use by DTP customers for self help, and for technicians to be able to send specific documentation to customers. | ||
===== How To Get Service from DTP: ===== | |||
We are very appreciative of your continued business, and look forward to keep bringing you the continued exceptional service you expect. As we grow as an IT Company we love learning more and more about our customer needs and pain points, and even educating our clients on services that they might not even know are at their disposal! | |||
* Did you know that submitting a ticket through the customer support portal on your desktop will put your ticket in the hands of a technician just as fast as calling into our help desk? | |||
* Submitting a ticket this way will save you valuable hold time and allow you spend your wait time more productive. | |||
* If however you have an emergency (i.e. total office down, POS system failure, Server connectivity issues) we still recommend you give us a call. | |||
Revision as of 14:43, 2 December 2021
Welcome to the DTP Customer Wiki. This resources is intended for use by DTP customers for self help, and for technicians to be able to send specific documentation to customers.
How To Get Service from DTP:
We are very appreciative of your continued business, and look forward to keep bringing you the continued exceptional service you expect. As we grow as an IT Company we love learning more and more about our customer needs and pain points, and even educating our clients on services that they might not even know are at their disposal!
- Did you know that submitting a ticket through the customer support portal on your desktop will put your ticket in the hands of a technician just as fast as calling into our help desk?
- Submitting a ticket this way will save you valuable hold time and allow you spend your wait time more productive.
- If however you have an emergency (i.e. total office down, POS system failure, Server connectivity issues) we still recommend you give us a call.