Difference between revisions of "Payment Setup"
Levi Shores (talk | contribs) (Created page with "As part of monthly services with Digital Technology Partners, our customers are asked to set up a recurring payment method. All recurring services provided by DTP are Pre-paid and unless arrangements are made, recurring monthly services are the only invoices which will be automatically paid. Wise-Pay") |
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As part of monthly services with Digital Technology Partners, our customers are asked to set up a recurring payment method. All recurring services provided by DTP are Pre-paid and unless arrangements are made, recurring monthly services are the only invoices which will be automatically paid. | As part of monthly services with Digital Technology Partners, our customers are asked to set up a recurring payment method. All recurring services provided by DTP are Pre-paid and unless arrangements are made, recurring monthly services are the only invoices which will be automatically paid. | ||
== Wise-Pay == | |||
Login: [https://secure2.wise-sync.com/Account/WisePayLogin Wise-Pay] | |||
Wise-Pay | Wise-Pay is Digital Technology Partners payment processing partner; your payment methods are securely stored in Wise-Pay, and invoices generated by DTP for monthly services are paid automatically on their due dates. | ||
Every DTP customer has a Wise-Pay account, although some customers have never logged into their account. If you do not know your Wise-Pay username, you will need to [mailto:accountmanagement@dtpartners.com contact DTP's Account Management team]. If you know your username, but not your password, you must [https://secure2.wise-sync.com/Account/WisePayForgotPassword complete the 'Reset Password' option at the Wise-Pay login]. | |||
Also: | |||
* DTP does not have access to reset password of Wise-Pay logins. | |||
* If you need to change the email address associated with your Wise-Pay account, you can [mailto:accountmangement@dtpartners.com contact DTP's Account Management team] | |||
* The email address associated with your Wise-Pay username will also receive payment receipts and other payment notifications | |||
== Setting Up ACH Payment Information == | |||
We highly encourage customers to set up ACH (eCheck/Wire) payment information via Wise-Pay. Effective in 2025, DTP will begin assessing convenience fees for all credit cards based transactions. Our goal in doing so is to reduce costs, provide the best value service for customer without raising prices directly, and help keep dollars in our local small business community. | |||
To set up ACH Payment Information: | |||
# Proceed to Wise-Pay | |||
# Log in, or complete your password reset process as required | |||
# You may be asked to accept Wise-Pay's Terms and Privacy Policy (These are largely GDPR privacy conditions, a EU construct) | |||
# From the Wise-Pay dashboard, go to Settings > My Details | |||
# In the Wise-Pay Settings screen, move to the 'Companies' tab | |||
## Note: if your user is a payer for multiple companies, you will see multiple companies on this screen, | |||
Revision as of 20:29, 11 February 2025
As part of monthly services with Digital Technology Partners, our customers are asked to set up a recurring payment method. All recurring services provided by DTP are Pre-paid and unless arrangements are made, recurring monthly services are the only invoices which will be automatically paid.
Wise-Pay
Login: Wise-Pay
Wise-Pay is Digital Technology Partners payment processing partner; your payment methods are securely stored in Wise-Pay, and invoices generated by DTP for monthly services are paid automatically on their due dates.
Every DTP customer has a Wise-Pay account, although some customers have never logged into their account. If you do not know your Wise-Pay username, you will need to contact DTP's Account Management team. If you know your username, but not your password, you must complete the 'Reset Password' option at the Wise-Pay login.
Also:
- DTP does not have access to reset password of Wise-Pay logins.
- If you need to change the email address associated with your Wise-Pay account, you can contact DTP's Account Management team
- The email address associated with your Wise-Pay username will also receive payment receipts and other payment notifications
Setting Up ACH Payment Information
We highly encourage customers to set up ACH (eCheck/Wire) payment information via Wise-Pay. Effective in 2025, DTP will begin assessing convenience fees for all credit cards based transactions. Our goal in doing so is to reduce costs, provide the best value service for customer without raising prices directly, and help keep dollars in our local small business community.
To set up ACH Payment Information:
- Proceed to Wise-Pay
- Log in, or complete your password reset process as required
- You may be asked to accept Wise-Pay's Terms and Privacy Policy (These are largely GDPR privacy conditions, a EU construct)
- From the Wise-Pay dashboard, go to Settings > My Details
- In the Wise-Pay Settings screen, move to the 'Companies' tab
- Note: if your user is a payer for multiple companies, you will see multiple companies on this screen,