Difference between revisions of "What am I Paying For?"

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Access to the Helpdesk
== Access to the Helpdesk ==
 
See above section for details.
See above section for details.


Network and Internet Security
== Network and Internet Security ==
 
Firewall
 
Antivirus and Malware Protection


Endpoint Detection and Response (extra layer of cybersecurity!)
* Firewall
* Antivirus and Malware Protection
* Endpoint Detection and Response (extra layer of cybersecurity!)
* Server encryption
* Phishing/security training for you and your staff. Contact us for more info!


Server encryption
== Backups ==


Phishing/security training for you and your staff. Contact us for more info!
* Full, nightly offsite backups to DTP's cloud servers
 
* Full, nightly onsite backups to your server
Backups
 
Full, nightly offsite backups to DTP's cloud servers
 
Full, nightly onsite backups to your server
 
Splashtop Remote Access


== Splashtop Remote Access ==
Access to DTP's Splashtop account provides you with remote access to your office computers.
Access to DTP's Splashtop account provides you with remote access to your office computers.


Computer Monitoring and Management
== Computer Monitoring and Management ==
 
DTP uses powerful software to monitor your office equipment for health, space, and other crucial information to ensure that you are always up and running.
 
Automated solutions to things like:
 
Cleaning/freeing up storage space on your server.
 
Notifying us if your server is not 100% healthy (degraded hard drive, for example).
 
Immediately notifying us if your network is down so we can get you back online ASAP (you may not even notice!)
 
Keeping your equipment up to date with the latest patches protects you against constantly evolving vulnerabilities.


And much, much more!
* DTP uses powerful software to monitor your office equipment for health, space, and other crucial information to ensure that you are always up and running.
* Automated solutions to things like:
* Cleaning/freeing up storage space on your server.
* Notifying us if your server is not 100% healthy (degraded hard drive, for example).
* Immediately notifying us if your network is down so we can get you back online ASAP (you may not even notice!)
* Keeping your equipment up to date with the latest patches protects you against constantly evolving vulnerabilities.
* And much, much more!

Revision as of 14:40, 18 December 2023

Access to the Helpdesk

See above section for details.

Network and Internet Security

  • Firewall
  • Antivirus and Malware Protection
  • Endpoint Detection and Response (extra layer of cybersecurity!)
  • Server encryption
  • Phishing/security training for you and your staff. Contact us for more info!

Backups

  • Full, nightly offsite backups to DTP's cloud servers
  • Full, nightly onsite backups to your server

Splashtop Remote Access

Access to DTP's Splashtop account provides you with remote access to your office computers.

Computer Monitoring and Management

  • DTP uses powerful software to monitor your office equipment for health, space, and other crucial information to ensure that you are always up and running.
  • Automated solutions to things like:
  • Cleaning/freeing up storage space on your server.
  • Notifying us if your server is not 100% healthy (degraded hard drive, for example).
  • Immediately notifying us if your network is down so we can get you back online ASAP (you may not even notice!)
  • Keeping your equipment up to date with the latest patches protects you against constantly evolving vulnerabilities.
  • And much, much more!