Main Page - Revision history

Andy Bradshaw at 13:51, 18 November 2024

2024-11-18T13:51:52Z

← Older revision		Revision as of 13:51, 18 November 2024
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	[[Inky Encryption Process]]		[[Inky Encryption Process]]

			[[Inky Encryption Recipient View]]

	=== Windows Updates ===		=== Windows Updates ===

Andy Bradshaw at 13:26, 18 November 2024

2024-11-18T13:26:50Z

← Older revision		Revision as of 13:26, 18 November 2024
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	=== Inky ===		=== Inky ===
	[https://wiki.dtpartners.com/wiki/Inky_Workflow_Approvals Workflow Approvals]		[https://wiki.dtpartners.com/wiki/Inky_Workflow_Approvals Workflow Approvals]

			[[Inky Encryption Process]]

	=== Windows Updates ===		=== Windows Updates ===

Andy Bradshaw: /* Other Resources and How-To's */

2024-04-26T18:58:03Z

Other Resources and How-To's

← Older revision		Revision as of 18:58, 26 April 2024
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	[[Creating an App Password for Office 365]]		[[Creating an App Password for Office 365]]

			=== Inky ===
			[https://wiki.dtpartners.com/wiki/Inky_Workflow_Approvals Workflow Approvals]

	=== Windows Updates ===		=== Windows Updates ===

Eric Jones: /* What am I Paying For? */

2023-12-20T16:38:11Z

What am I Paying For?

← Older revision		Revision as of 16:38, 20 December 2023
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	* DTP Helpdesk Application: This is a new resource that we are providing our customers. You will receive an email once it is installed at your business; it will appear as a shortcut on your desktops. If you do not yet have it installed, and would prefer not to wait, please contact us and request an installation.		* DTP Helpdesk Application: This is a new resource that we are providing our customers. You will receive an email once it is installed at your business; it will appear as a shortcut on your desktops. If you do not yet have it installed, and would prefer not to wait, please contact us and request an installation.

	== [[What am I Paying For?]] ==		== What am I Paying For? ==
			[[What am I Paying For?\|Click here to see what is included in your agreement.]]

	== Other Resources and How-To's ==		== Other Resources and How-To's ==

Eric Jones at 16:36, 20 December 2023

2023-12-20T16:36:32Z

@@ Line 11: / Line 11: @@
 * DTP Helpdesk Application: This is a new resource that we are providing our customers. You will receive an email once it is installed at your business; it will appear as a shortcut on your desktops. If you do not yet have it installed, and would prefer not to wait, please contact us and request an installation.
-== What is Included in Your Agreement? ==
+== [[What am I Paying For?]] ==
 == Other Resources and How-To's ==

Eric Jones at 16:45, 6 December 2023

2023-12-06T16:45:56Z

← Older revision		Revision as of 16:45, 6 December 2023
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	* '''Access to the Helpdesk'''		* '''Access to the Helpdesk'''
			**See above section for details.
	* '''Network and Internet Security'''		* '''Network and Internet Security'''
	** Firewall		** Firewall
	** Antivirus and Malware Protection		** Antivirus and Malware Protection
			**Endpoint Detection and Response (extra layer of cybersecurity!)
			**Server encryption
			**Phishing/security training for you and your staff. Contact us for more info!
	* '''Backups'''		* '''Backups'''
	**Full, nightly offsite backups to DTP's cloud servers		**Full, nightly offsite backups to DTP's cloud servers
	**Full, nightly onsite backups to your server		**Full, nightly onsite backups to your server
	* '''Splashtop Remote Access'''		* '''Splashtop Remote Access'''
	**Access to DTP's Splashtop account provides you with remote access to your office computers		**Access to DTP's Splashtop account provides you with remote access to your office computers.
	* '''Computer Monitoring and Management'''		* '''Computer Monitoring and Management'''
	**DTP uses powerful software to monitor your office equipment for health, space, and other crucial information to ensure that you are always up and running		**DTP uses powerful software to monitor your office equipment for health, space, and other crucial information to ensure that you are always up and running.
			**Automated solutions to things like:
			***Cleaning/freeing up storage space on your server.
			***Notifying us if your server is not 100% healthy (degraded hard drive, for example).
			***Immediately notifying us if your network is down so we can get you back online ASAP (you may not even notice!)
			***Keeping your equipment up to date with the latest patches protects you against constantly evolving vulnerabilities.
			***And much, much more!

	== Other Resources and How-To's ==		== Other Resources and How-To's ==

Andrew Cribb at 18:38, 23 August 2023

2023-08-23T18:38:45Z

← Older revision		Revision as of 18:38, 23 August 2023
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	[[Adding a Shared Mailbox to Outlook Web]]		[[Adding a Shared Mailbox to Outlook Web]]

			[[Adding a Shared Mailbox to Desktop Outlook]]

	[[Creating an App Password for Office 365]]		[[Creating an App Password for Office 365]]

Eric Jones: /* Other Resources and How-To's */

2023-07-26T15:16:39Z

Other Resources and How-To's

← Older revision		Revision as of 15:16, 26 July 2023
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	[[Creating an App Password for Office 365]]		[[Creating an App Password for Office 365]]

			=== Windows Updates ===
			[[Windows Updates]]

	=== Phishing and Other Scams ===		=== Phishing and Other Scams ===

Andrew Cribb: /* Microsoft Office 365 */

2023-04-27T17:02:27Z

Microsoft Office 365

← Older revision		Revision as of 17:02, 27 April 2023
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	[[Adding a Shared Mailbox to Outlook Web]]		[[Adding a Shared Mailbox to Outlook Web]]

			[[Creating an App Password for Office 365]]

	=== Phishing and Other Scams ===		=== Phishing and Other Scams ===

Eric Jones at 20:10, 19 April 2023

2023-04-19T20:10:01Z

← Older revision		Revision as of 20:10, 19 April 2023
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	Welcome to the DTP Customer Wiki. This resource is intended for use by DTP customers for self-help, and for technicians to be able to send specific documentation to customers.		Welcome to the DTP Customer Wiki! This resource is intended for use by DTP customers for self-help, and for technicians to be able to send specific documentation to customers.

	We are very appreciative of your continued business and look forward to bringing you the continued exceptional service you expect. As we grow as an IT Company, we love learning more and more about our customer needs and pain points, and even educating our clients on services that they might not even know are at their disposal!		We are very appreciative of your continued business and look forward to bringing you the continued exceptional service you expect. As we grow as an IT Company, we love learning more and more about our customer needs and pain points, and even educating our clients on services that they might not even know are at their disposal!